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Top Questions
How do I update my guest information online?
Can I cancel or change a reservation once it has been made?
Frequently Asked Questions
Your Account
How do I update my guest information online?
How long will it take for my Gold Points to get posted to my Gold Points account?
How do I check my Gold Points balance?
As a GoldPoints Plus member, how do I ensure that I receive credit for my Radisson Edwardian stays?
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Online Reservations
I'm having trouble making an online web reservation. Is there a toll-free number I can call for help?
Am I required to enter my credit card number online to book a reservation? Is your reservation process secure?
Do I need an account to make a reservation online? How long does it take to get an account?
Can I reserve more than one room as part of a single reservation when I book online?
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General Hotel Policies
How do I request an early check-in or late checkout with the hotel?
What is your policy regarding cancellations?
Will I be charged for extra guests occupying my room?
Is there a minimum age requirement to reserve a hotel room?
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Changing Your Travel Plans
Can I cancel or change a reservation once it has been made?
How do I cancel or change a reservation online? Will I have access to reservations made through the 800 number?
What happens if my plans change and I forget to change or cancel my reservation?
What if I arrive earlier or plan to leave later than I originally expected? Can I request an early check-in or late checkout?
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Using Radissonedwardian.com
What screen resolution should I use on RadissonEdwardian.com?
What are the recommended browser requirements?
Do I need any special equipment to use this site?
Who can I call if I want to speak to someone when using RadissonEdwardian.com?
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